Return and Refund Policy
Effective Date: 01.01.2025
Thank you for shopping with Blow-me.info!
This Return and Refund Policy outlines the conditions under which products can be returned and refunds can be issued. Please read this policy carefully before making a purchase.
1. Eligibility for Returns
Products may be returned under the following conditions:
The return is initiated within 14 days from the date of order received.
- The product package is unopened and unused.
- The product is damaged due to damage to the delivery package.
- The product is returned in its original delivery package.
2. Refund Conditions
Refunds will only be issued if:
- The product meets all the return eligibility criteria outlined in Section 1.
- The product is inspected and approved by our team after its return.
Refunds will not be issued for:
- Opened or used products.
- Products that are not returned in the original delivery package.
- Products with damage not caused during delivery.
3. Return Process
To initiate a return, please follow these steps:
- Contact Us: Notify our customer service team within 14 days of delivery at support@blow-me.info. Provide your order number, details about the product issue and add photo of the product and/or delivery package damaged.
- Wait for Approval: Our team will review your request and provide instructions for returning the product.
- Return the Product: Ship the product back to us using the provided instructions. Ensure that it is securely packaged to avoid further damage.
4. Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved:
- The refund will be processed to your original payment method within 3 business days.
- Shipping costs for the return are the responsibility of the customer unless the product was damaged during delivery.
5. Contact Us
If you have questions about this policy or need assistance with a return, please contact our customer service team:
support@blow-me.info
